
Leafworks
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Articles
Votes on activity by Leafworks-
Installation guide for the Slack Notifications app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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How to create a Slack workflow
This guide walks you through creating a custom Slack Workflow that receives webhook alerts from the Slack Notifications app for Zendesk. The app lets your team receive alerts in Slack when a Zendes...
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Installation guide for the Process DOCX app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the Process Excel app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the Process CSV app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the Change Primary Email app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the Redact Attachments app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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How to set up authentication for the Studio route
We recommend that you authenticate each route to ensure your route is secure and used only inside your Zendesk instance. You need to do the following:1. Add an if statement to the top of your route...