Alina
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Recent activity by Alina-
Installation guide for the GPT Sidebar app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the GPT Editor app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the AI Ticket Autofill app
Watch the installation video (written step-by-step guide below): Note: If the data you want to use with AI Ticket Autofill is contained within an attachment, you will need to use the OCR for PDF...
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Installation guide for the API Data Sync app
Watch the installation video (written step-by-step guide below): 1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Z...
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Installation guide for the AI Sentiment Analysis app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the Shopify Abandoned Cart app
1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the Zendesk instance where you want to install the app. Follow the redir...
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Installation guide for the AI Ticket Classification app
Watch the setup video here: AI Ticket Classification App Setup Video1. Install the app Click this link to open the app in the Zendesk Marketplace. Click the Install button on the right. Select the ...
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Custom Object use cases and workflow examples
What types of data can be stored in custom objects?Custom objects can store a wide variety of data types, such as:User Data: Customer profiles, preferences, or purchase history.Order Data: Order ID...
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Process CSV use cases and workflow examples
What does the Process CSV app do?The Process CSV app automates the handling of CSV file attachments in Zendesk tickets. It extracts structured data—such as order IDs, reference numbers, or other ke...
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Process Excel use cases and workflow examples
What does the Process Excel app do?The Process Excel app is designed to automate the extraction of structured data from Excel files attached to Zendesk tickets. It processes the file, extracts rele...