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  1. KNOTS
  2. Zendesk Apps

Zendesk Apps

This section will guide you step-by-step from the initial download to the complete setup of our Zendesk Apps. It's designed to simplify the process, helping you get up and running quickly and effortlessly. Discover all you need to know about installation prerequisites, system requirements, and initial configurations.

AI Sentiment Analysis

AI Ticket Autofill

AI Ticket Classification

AI Ticket Redaction

AI Ticket Summary

API Data Sync

Change Primary Email

Change Ticket Requester

Excel processing

Export Tickets as PDF

GPT Editor

GPT Sidebar

Knots Studio

Language Detection

Merge Tickets

OCR for PDF and Scanned Documents

Redact Attachments

Round Robin Ticket Assignment

Shopify Abandoned Cart

Shopify Event Sync

Shopware 5 Event Sync

Slack notifications

Telephony Integration by Knots

Ticket Parser Extract Patterns

Zendesk Best Practices

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