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  1. KNOTS
  2. Zendesk Apps

Zendesk Apps

This section will guide you step-by-step from the initial download to the complete setup of our Zendesk Apps. It's designed to simplify the process, helping you get up and running quickly and effortlessly. Discover all you need to know about installation prerequisites, system requirements, and initial configurations.

AI Sentiment Analysis

AI Ticket Autofill

AI Ticket Classification

AI Ticket Redaction

AI Ticket Summary

API Data Sync

Change Primary Email

Change Ticket Requester

Convert PDFs, Scans + Images to Text (formerly PDF and Scanned Documents)

Export Tickets as PDF

GPT Editor

GPT Sidebar

Knots Studio

Language Detection

Merge Duplicate WhatsApp Users

Merge Tickets

Process CSV

Process DOCX

Process Excel

Redact Attachments

Remove Attachments

Round Robin Ticket Assignment

Shopify Abandoned Cart

Shopify Event Sync

Shopware 5 Event Sync

Slack Notifications

Telephony Integration by Knots

Ticket Parser Extract Patterns

Use Sunshine Custom Objects

Zendesk Best Practices

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