The app has a threshold setting to ignore carts below a certain value (set at €300 by default). This threshold prevents the app from recovering small, low-value carts and is especially useful if you want to focus on higher-value carts.
However, if smaller orders are important (e.g., those worth €50 euros), it is possible to adjust them:
- Open the Abandoned Shopify Cart app
- Locate the section for threshold values in the editor.
- Enter the new value (e.g., €50) to suit your preferences.
- Click then Save in the upper right corner to confirm your changes.
- A pop-up notification will confirm that your changes have been saved, and the new threshold is active immediately.
Need help or want to learn more about Knots automations?
Feel free to reach out to us at support@knots.io or get in touch via our contact form.
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