Gabriel
- Total activity 17
- Last activity
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Activity overview
Latest activity by Gabriel-
Gabriel created an article,
Parse result section
To map the data and the fields between the API and the Zendesk Ticket, you need to fill in the following: Path to the source property in result object - where you select the array and the elements...
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Gabriel created an article,
API Section
Setup the connector Add Connector on the Knots platform Access the connectors session on the Knots platform. Scroll down to the end of the page to Add new connector. Fill in the information Click ...
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Gabriel created an article,
Adding tag when triggering
For all of our modules, there's an option to set tags when triggering and when the action is concluded (depending on the module). This functionality, although not mandatory when creating a trigger,...
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Gabriel created an article,
Create a new billing entity
Login to the Knots Customer Portal and click on the tab Knots Modules. Select the Billing Entities on the subscription page. Scrow down to the end of the page and click on the blue button +Add a n...
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Gabriel created an article,
Update the billing information
Login to the Knots Customer Portal and click on the tab Knots Modules. Select the Billing Entities on the subscription page. Fill in all the information Click on the blue button Save changes.
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Gabriel created an article,
Activate and Manage Modules
To activate a module Login to the Knots Customer Portal and click on the tab Knots Modules. Search for the module you want to activate and click on the blue button Activate. Select the billing ent...
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Gabriel created an article,
Manage or Cancel my subscriptions
Login to the Knots Customer Portal and click on the tab Subscriptions. To manage or deactivate a specific module: Click on the red button Deactivate next to the module you want to cancel. ...