Login to the Knots Customer Portal and click on the tab Subscriptions.
To manage or deactivate a specific module:
- Click on the red button Deactivate next to the module you want to cancel.
To manage or deactivate the base subscription:
- Select the Billing Entities on the subscription page.
- Scroll down to the end of the page.
- Click on the red button Cancel subscription.
A pop-up screen will request a confirmation to cancel the subscription.
Click again on the red button Yes, cancel it to confirm.
In case there is more than one Billing entity, please verify that the correct one is selected.